FAQ’s

FAQ's

Delivery

Do you offer collection as well as delivery?

Yes, customers can either order products from the website, or they can collect from either our Blackhill Quary (Bramhope, LS16 8BG) or  Whitehall Road Depot (New Farnley, LS12 5JB)

Where do you deliver to?

Mainland England, Scotland and Wales

When will my order be delivered?

Delivery will be completed at the earliest opportunity unless specified by the customer.

Method of Delivery

Mone Bros use a combination of their own fleet of vehicles and a courier to deliver consignments.

Delivery Charges

Delivery charges are calculated when you select products on the website and enter your address during the checkout process. Our delivery charges are influenced by two factors, a) the weight of the purchased items and b) how far we are delivering the product (distance from our Leeds branch).

Delivery Address

We will deliver to the address you have entered onto the checkout page of our website.

Tracking your Order

Customers can call our Blackhill Quarry depot at any point to ask the status of their delivery. The number is 0113 2674386.

Calculating

Our calculator should only be used as a guide only and it an approximation. If you would like to know more information about how much of a product you will need, please contact our team on 0113 2674386.

Environmental

Where are my Products sourced from?

Mone Bros Sources all our products from across the world using the most ethical of standards/

Environmental Policy

For more information about Mone Bros environmental policy, visit our Environment Page >>

Mone Bros Quarries

Find a Quarry

For more information about our quarries, visit our quarry page >>>

Branch Opening Times

All of our branches are open Mon-Fri: 7am-5pm, Saturday: 7am-1pm

Payments

What methods of payment do you accept?

Mone Bros accept all major credit and debit cards through our Pay Pal Service.

When will payment be taken from my account?

Under the payment terms of Pay Pal.

Can I just pay at the quarry?

Yes. You can buy our full range of products at either our Whitehall Road or Blackhill Quarry depots.

What if my payment is not accepted?

If payment is not being accepted, please call our Blackhill Quarry site on 0113 2674386 and they will try to help with your problem.

Terms & Conditions

Terms & Conditions

For more information, visit our terms and conditions page >>

Security & Privacy policy

Mone Bros adheres to the Security and Privacy policies of online trading and as thus will never pass on your details to third parties.

Technical Enquiry

If you have a technical problem with the website, please call our Blackhill Quarry branch on 0113 2674386 or email them at sales@monebros.co.uk